Store Policies

Payment:  We accept payment through PayPal only.  If you don’t have a PayPal account, that’s OK.  You can use your credit or debit card to purchase any item without establishing a PayPal account. 

Shipping:  We provide free shipping to your requested shipping address within the continental United States.  For shipping elsewhere, including international shipping, please contact us by email for specific details before making your purchase. Shipping for any returned item is the customer's responsibility.

One-of-a-Kind Items:  While we make every attempt to remove one-of-a-kind items from the eCatalog immediately after each item sells, the possibility exists that an item you purchase may have already been sold. If this occurs, a full refund will be credited.

Refunds:  Contact us within 7 days of receiving your purchase.  Refunds will be for the purchase price.

Returns:  Items are specially packaged to minimize damages during shipping.  If damaged during shipping, we'll repair your purchase free of charge. You must, however, contact us within 10 days of receiving your item.

Purchase Rules:  Read all descriptions carefully.  If you have a question, please be sure to contact us prior to submitting your payment.  Email us at sales@hopevillagedesigns.com